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January 29, 2020 - Covenant Manager

Areas: Orlando

Covenant manager for a community in Windermere. Must ensure the entire community is organized and operated in accordance with the association’s governing documents. Responsibilities include working directly with the board as well as facilitating solutions to problems within the community. Proficiencies in customer service and supervisory capabilities are required. Should possess strong managerial background with 1-3 years of experience within community association management. Involvement in overseeing the association or building operations, such as staff and service contracts, resident retention and resident improvements is favorable.

Requirements:

* Strong working knowledge of customer service principles and practices.

* Experience with site inspections and conducting meetings is preferred.

* Ability to read, analyze and interpret technical procedures, leases, regulations or documents.

* Strong interpersonal, leadership and customer service skills.

* Proficient and working knowledge of Word, Excel and Outlook.

* Experience in association software such as TOPS is favorable.

Responsibilities:

* Become fully knowledgeable and conversant on all of the community's covenants, conditions and restrictions.

* Provide friendly and efficient customer service to all inquiries, including educating residents on covenants requirements, rules and regulations, as well as the architectural review process.

* Coordinate with office administrator to ensure accurate record keeping for all applications, notifications, committee meetings, meeting notices, meeting minutes, etc. Keep organized record history of all applications. Log, monitor and become familiar with scope and completion dates for approved applications. Projects not in compliance with the agreed upon scope or not completed by the agreed date will be migrated to the covenants compliance process immediately.

* Become fully informed as to approved specifications for exterior finishes and approved landscape design and materials for all new construction projects as they go through the approval process and beyond to ensure compliance with association documents.

* Responsible for the assignment of applications to committee members.

* Be familiar with the community's design standard manual, including knowledge of Florida landscaping, plants, building material and design and architectural terminology.

* Send covenants determination letters to owners within 48 hours from the voting decision of the committee, which is reflected in the meeting minutes.

* Act as the central coordinator and record keeper for all covenants related inquiries, including violation notices, committee meetings, meeting notices, meeting minutes, etc.

* Ensure completion by onsite inspection of all approved projects within the agreed upon time and consistent with the agreed upon scope. Submit violations and noncompliance to the standard covenants enforcement process.

* Apply and lift sanctions within 48 hours of the covenants meeting.

* Work with the Covenants Committee chair to develop the agenda for scheduled meetings. Provide committee meeting materials to members 48 hours prior to meeting. Will be responsible for ensuring all meeting material is current and accurate. Complete meeting minutes. Job #12572

They list the salary as "based on experience."

You may email your resume to Lisa@CondoJobs.com.




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